Coordinator, Provider Education & Content Management – Telecommute

UnitedHealth Group
June 1, 2021
Atlanta, GA
Job Type


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Develop and maintain detailed project plans. Influence and/or provide input to forecasting and planning activities
  • Coordinate and monitor Provider Education team efforts from cradle to grave
  • Plan, create and coordinate communications and implementation with facilitators, trainers, and project/program/department managers as appropriate
  • Prepare meeting materials including agendas, sign in sheets and ensure timely distribution to meeting participants
  • Provide ongoing management of action items to ensure timely completion
  • Provide general administrative support; prepare spreadsheets and documents as requested
  • Manage office documents in accordance with Enterprise Records Management procedures
  • Manage calendar for executive leadership, as assigned
  • Collaborate with various stakeholders and SMEs to obtain assets and create training content (i.e. storyboards, participant and facilitator guides, etc.)
  • Collaborate with multimedia designers in the development of online modules and supporting performance tools
  • Identify and evaluate appropriate evaluation tools to measure training success against a set of metrics
  • Maintain and update library of e-learning materials
  • Set team direction, resolve problems and provide guidance to members of your team
  • Other tasks assigned as per business needs

This role is all about challenge and relationships. You’ll partner with partners from various lines of business as we work on building effective relationships with network partners and providers. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of professional work experience 
  • 1+ years of experience in either professional training and development/ instructional/curriculum design or administrative support
  • Advanced Experience with Microsoft Office to include PowerPoint and Excel (Pivot Tables and V-Lookups)
  • Working knowledge of learning management systems
  • Proficient Project Management Skills
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • SharePoint experience
  • Project Management experience
  • 1+ years in a HealthCare setting
  • Excellent written and oral communication skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary,  UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords:  Coordinator, Provider Education, Content Management, Training, Admin, Project Management, Optum, UHG, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote

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