Creative Director

January 5, 2021
San Francisco, CA
Job Type


What You'll Do:

As our hands-on Creative Director, you will develop performance-oriented digital creatives. You will be responsible for the visual style and performance of the Company brand and creative, including our website. You will lead, grow, and mentor an in-house team of designers and other internal/external creative resources to bring our creative strategy to life.

You should have an inspiring portfolio, a love for complex problems, and the ability to articulate how a next-generation, end-to-end customer experience automation product should work.

You should be able to make everything you design beautifully simple: The products we make and the industry we serve are technical and complicated, so our work must be simple and clear.


  • Translate abstract ideas and requirements into tangible and beautiful design deliverables
  • Help to invent a modern and elegant visual language for the Company brand
  • Advocate for changes, refinements, and ongoing improvements
  • Collaborate closely with cross-disciplinary teams from marketing, sales, and engineering
  • Proactively manage multiple projects, from start to finish, to meet priorities and requirements in an agile environment
  • Effectively communicate and collaborate with engineers, marketers, designers, researchers, and writers to conceptualize, prototype, test, iterate and build end-to-end experiences
  • Inform, influence, support, and execute our brand vision
  • Evangelize the brand both internally in the organization and externally with customers
  • Manage and scale the Creative Design team, recruiting additional A+ players


  • Seven years of work experience as a designer working on highly recognized brands and website
  • Portfolio demonstrates rock-solid skills in creative Design
  • Must have a modern design aesthetic and pay attention to every detail and every pixel.
  • Complete mastery of design tools such as Sketch, XD, Invision, or Figma.
  • Strong leadership when collaborating with Design, engineering, product, and marketing
  • BFA, BA, or BS degree in Design, advertising, or a related discipline - or equivalent work experience
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