Customer Service Agent

Total Airport Services, LLC
November 2, 2021
Oakland, CA
Job Type


 Are you looking to join a dynamic team while working flexible hours? Do you enjoy problem solving and working with customers? Are you ready to be the face of an organization of more than 1,500 unique employees? If yes, then you are the perfect candidate for a career as a Customer Service Agent. 

Come join Total Airport Services (TAS) and watch your career take off!

Starting Pay Rate: $17.56

Successful Customer Service Agents will be able to:

  • Greet our customers to guide and assist them with ticketing and baggage check-in
  • Responsibility for all aspects of the ticketing process - selling, printing, reissue. 
  • Ensure our customers have the proper documentation for travel, properly tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts
  • Safe preparation for aircraft arrival, boarding and deplaning customer service of aircraft passengers
  • Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors
  • Make professional public gate announcements that exhibit a positive, personal, and professional tone
  • Provide baggage service and assisting passengers with mishandled baggage
  • Provide flight, ticket, direction, and other travel information and customer services to passengers

What Do You Need?

  • A valid photo I.D and Social Security Card
  • Be a minimum of 18 years old
  • Able to pass a background check and drug screen
  • Eligibility to obtain necessary credentials and clearances
  • To be punctual and commit to your assigned schedule

Why Join Our Team?

  • Get $250 for referring others
  • Revenue sharing (the better TAS does, the more you get!)
  • Paid Time Off and Sick Leave
  • Medical, Vision and Dental Benefits
  • Career development and training from our dedicated leadership team

The sky is the limit for our TAS Team! Apply now!

We reserve the right to modify or revise the job description in part or in its entirety. Reasonable accommodations will be made in accordance with governing law. We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state, and local laws. 

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