Customer Service Agent

Total Airport Services, LLC
December 31, 2021
San Francisco, CA
Job Type


 Come join Total Airport Services and watch your career take off!

Are you looking to join a dynamic team while working flexible hours? Do you enjoy problem-solving and working with customers? Are you ready to be the face of an organization of more than 1,500 unique employees? If yes, then you are the perfect candidate for a career as a Customer Service Agent. 

Starting Salary: $19.05

Successful Customer Service Agents will be able to:

  • Assist customers both over the telephone and at the front counter.
  • Notify customers of freight arrival and charges applied.
  • Prepare documentation for inbound/outbound flights and U.S. Customs.
  • Make cargo reservations for outbound flights.
  • Notify/assist customers in picking-up freight and collecting the charges due.
  • Sell and issue airway bills for customers and apply tariff rates.
  • Operate airline computer systems to assist customers with questions or problems, including AMS.
  • Meet inbound and outbound flights for document handling.
  • Process and deliver documentation to U.S. Customs and other government agencies.
  • Comply with all safety/security regulations.
  • Coordinate all cargo-related activities with clients.
  • Other duties as assigned.

What Do You Need?

  • A valid photo I.D and Social Security Card.
  • Be a minimum of 18 years old.
  • Able to pass a background check and drug screen.
  • Eligibility to obtain necessary credentials and clearances.
  • To be punctual and commit to your assigned schedule.

Why Join Our Team?

  • Earn extra cash through perfect attendance
  • Get $250 for referring others
  • Paid Time Off and Sick Leave
  • Medical, Vision, and Dental Benefits
  • Career development and training from our dedicated leadership team

The sky is the limit for our TAS Team! 

We reserve the right to modify or revise the job description in part or in its entirety. Reasonable accommodations will be made in accordance with governing law. We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity, or any other characteristic or status protected by applicable in accordance with federal, state, and local laws. 

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