Customer Service Representative

Robert Half
Published
September 2, 2020
Location
San Francisco, CA
Category
Job Type

Description

Ref ID: 00416-9502673230

Classification: Customer Service Representative

Compensation: $18.00 to $20.00 hourly

Robert Half Healthcare is looking for a Member Experience Associate to join a health insurance company in San Francisco. This Customer Service Representative will provide personalized advice and help members navigate the insurance industry with a high-touch, customer-centric experience.

If the below responsibilities and requirements interest you - please contact Nwamaka at: [Click Here to Email Your Resumé] to apply!

Responsibilities Include:
● Help members navigate the healthcare system
● Provide customers a seamless onboarding experience from the minute they first contact support
● Educate, recommend, and enroll customers in health insurance and ancillary coverage
● Respond to members with knowledge and deep empathy
● Quickly identify and resolve issues for members when transactions and experiences don’t go exactly as planned

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