Ref ID: 00416-9502673230
Classification: Customer Service Representative
Compensation: $18.00 to $20.00 hourly
Robert Half Healthcare is looking for a Member Experience Associate to join a health insurance company in San Francisco. This Customer Service Representative will provide personalized advice and help members navigate the insurance industry with a high-touch, customer-centric experience.
If the below responsibilities and requirements interest you - please contact Nwamaka at: [Click Here to Email Your Resumé] to apply!
● Help members navigate the healthcare system
● Provide customers a seamless onboarding experience from the minute they first contact support
● Educate, recommend, and enroll customers in health insurance and ancillary coverage
● Respond to members with knowledge and deep empathy
● Quickly identify and resolve issues for members when transactions and experiences don’t go exactly as planned