Ref ID: 00419-9502717688
Classification: Customer Service Rep.
~ Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
~ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
~ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
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