We are looking for a Customer Service Representative to join our team. The Customer Service Representative is responsible for customer service commitment to excellence through meeting or exceeding hospitality and service standards.
Essential Duties and Responsibilities:
Supports programs that drive team performance toward departmental and organizational goals.
Assist customer service team toward the achievement of operational goals.
Reviews and evaluates work to ensure quality and timeliness
Investigates and researches escalated customer service inquiries.
Ensures employee's behaviors are focused on improved customer satisfaction to drive customer loyalty.
Medical, Dental, and Vision Coverage Options
Paid Time-Off following a year of employment