Customer Service Representative

Aston Carter
Published
June 23, 2022
Location
Hayward, CA
Category
Job Type

Description

*Description:*•Obtain required information and respond when necessary to complete action on inquiries/requests received.•Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.•Provide assistance to other employees in resolving customer issues.•Edit orders accurately for input into SAP/Configurator.•Read and understand supporting documentation for the work area.*Skills:*Data entry, Customer service, Microsoft office, Order entry, Customer support, Inbound call, Call center, Customer service call center, Outbound calls, Computer skills, Microsoft, Customer service oriented*Top Skills Details:*Data entry,Customer service,Microsoft office,Order entry,Customer support,Inbound call*Additional Skills & Qualifications:*•Punctuality•Ability to work in a fast paced environment with continuous interruptions.•Must have good oral and written communication and organizational skills.•Coachability•Time - management•Strong communicator•Possess strong overall office skills, including use of computers, their applications, and other office equipment. •Must be able to occasionally sit, stand, walk, reach with hands and arms, push and pull, bend, twist, stoop, and kneel. •Ability to work independently and make decisions based on factual information received by analyzing and appraising customer needs.•Ability to learn and utilize the computer and work within the SAP System.•Ability to learn and understand the basics of power transmission equipment, associated nomenclature and catalog information in order to meet customer needs.*Experience Level:*Intermediate Level About Aston Carter: At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [Click Here to Email Your Resumé]](mailto:%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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