The primary responsibility of the Education Program Assistant is to evaluate applications by students and faculty members applying for the client’s academic discounts. The Program Assistant will manually review the large volume of applications where student ID or other documentation or academic affiliation is uploaded, and research school email domains to help improve the automated verification system. Program Assistants also process requests for client collateral and swag by verified teachers and students, as well as responding to emails using the company playbook and a clearly defined set of replies, personalizing them as required.
The position is non-technical, but requires the ability to perform Google image searches, utilize Google Translate, research domains, write in the client voice, and interact with other contractors and staff in Slack and Zoom.
This position requires 30-35 hours of availability per week in peak application periods, such as the start of each semester. Depending upon need, hours may be more flexible outside those periods.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.