Head of Account Management

Published
October 3, 2020
Location
San Francisco, CA
Category
Job Type

Description

Company is looking for a Head of Account Management to lead the team in charge of managing and growing Company’s customers, including the smallest startups and the largest enterprises. As a member of the Growth leadership team, you’ll play a key role in defining our Account Management strategy, cultivating relationships with key executive stakeholders across Company’s largest customers, and executing on expansion opportunities that drive meaningful revenue growth for the company.

What you'll do

  • Develop and execute a compelling account management strategy that drives success for Company and our customers over the long term
  • Drive meaningful revenue growth and opportunities across Company’s existing customer base as we continue to scale rapidly
  • Grow, develop, and lead a team of world-class account managers
  • Become a key customer partner, developing strategic relationships with founders and executives of Company’s largest and most strategic customers
  • Working in a fast-paced, cross-functional environment that is different every day
  • Delivering world-class results, while continuously challenging yourself and your team to be more ambitious

What excites us

  • 8+ years of experience managing and growing a team of top performing contributors in a Fintech or SaaS environment
  • Historical track record of successfully leading and scaling top performing customer and revenue focused teams
  • Strong people manager, coach, and mentor, who can guide the team in developing consultative account management and sales skills
  • Significant experience in pipeline management and successful execution against significant revenue targets involving large and complex customers
  • Strong relationship skills, high EQ, and a long term, partnership-oriented mindset
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels
  • Passion for Company’s mission and the inclusive financial ecosystem our customers are building towards
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