Instructional Designer – Expert

Published
October 30, 2020
Location
San Francisco, CA
Category
Job Type

Description

Job Title: Instructional UX Designer

Job type: Contract (12 months contract)

Years of Experience: 6+ Years

Start Date: November 16, 2020

End Date: November 15, 2021

Location: San Francisco, CA 94105

Pay rate: $66.42/hour - $76.37/hour

Objective

  • Charles Schwab User Experience and Design is responsible for software design across mobile, web and desktop platforms.
  • We are a multi-disciplinary group of user experience designers, visual designers, prototypers and researchers.
  • We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.
  • Our business is driven by looking through our clients eyes, which makes it a great place to practice user-centered design.
  • Our purpose is designing tools and experiences that enable users to achieve their financial goals.

Responsibilities

Design Consulting

  • Facilitate collaborative design sessions including sketching and ideation.
  • Lead design reviews and drive decisions.
  • Effectively sell design solutions to partners through design storytelling and by demonstrating trace-ability in the design thinking.
  • Represent the design team brand, and deliver a consistent design process to partners.
  • Understand great designs are achieved iteratively.
  • Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.

Design Management

  • Set expectations with the project team and prioritize activities.
  • Create and maintain design schedules.
  • Communicate status and agreements with project team.
  • Review work with UX managers, keep them updated on project status and escalate items appropriately.

Design Expertise and Execution

  • Maintain the high standards set by the group.
  • Conduct the primary design activities, create deliverables and conduct QA at an expert level.
  • Participate and support research efforts.
  • Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.

Teamwork, Collaboration and Engagement

  • Work well with all partners to deliver work.
  • Support UX team members.
    Strategically listen to feedback and help guide the delivery
  • Collaborative and cooperative.
  • Has a design position but is not rigidly fixed when presented with new information.
  • Passionate about team, our mission and the needs of our partners and users.
  • Enthusiastic about UX design. Empathy & Curiosity
  • Understand user needs, walking in their shoes when possible.
  • Focus on innovation and improvement.
  • Regularly learns more about design theory, practice and tools.

Why your work matters:

  • You will support an engaged set of users who rely on our products to manage their financial lives
  • By researching and understanding the user needs you will be able to impact how our users do business with Schwab.
  • You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
  • You will work with an engaged design team that fosters a learning environment.

Qualifications

  • 6 + years of rich interaction design focused on digital products.
  • 1+ year of interaction design, user flow experience for touch-based mobile interfaces is a plus
  • An online portfolio demonstrating interaction design process and thinking
  • Experienced with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications.
  • Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology.
  • Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners
  • Capable of creating and managing your design project schedules
  • Proficient in design tools like Sketch, Omnigraffle, Axure, Invision
  • Experience running design sessions with cross-functional teams
  • Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
  • Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.

ManpowerGroup is an Equal Opportunity Employer (EOE/AA)

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