Medical Assistant

Insight Global
July 9, 2021
Hayward, CA
Job Type


You will perform typical front office and back office . This includes patient education, medication requests, handling patient questions, and supporting provider needs. You will assist with patient support such as answering patient emails, patient phone calls, processing medical records, submitting prior authorizations, and working with other MAs nationally. You will also collaborate with providers, customer support, and other medical assistants to provide the best patient experience.

Knowledge of and ability to use and apply medical terminology
Knowledge of computer systems and electronic medical records
Ability to coordinate medical tests or procedures for patients
Ability to discuss results of medical results with patients
Ability to serve as first line for patient medical concerns
Ability to speak and write effectively at a high school graduate level
Ability to speak professionally on phone support
Ability to demonstrate customer service skills in interactions with all patients and family members including in high volume and stressful situations

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