Sr Experience Designer

Bank of America
April 20, 2021
San Francisco, CA
Job Type


Job Description:
At Bank of America, we’re guided by a common purpose: to help make financial lives better by connecting clients and communities to the resources they need to be successful. Bank of America’s Experience Design team includes interaction designers, graphic designers, researchers, strategic designers, design program managers, content strategists, design technologists and other creative professionals. The team is constantly iterating, solving problems, and working together to find ways all our digital platforms can empower customers to reach their financial goals in more customized, intuitive, innovative, engaging, secure, and time-saving ways.

We are seeking an experienced Senior Experience Designer to work on our Consumer Banking XD Team.

As a Senior Experience Designer you will:

Collaborate with a team of designers in creating visions, concepts, and selling partners on the great work the UX organization does. Work on multiple designs/projects at one time, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience. Create journey maps to show and tell the steps required to complete simple or complex tasks. Define information architecture, hierarchy, and workflow expressed as diagrams and screen schematics. Wireframe screens and control-action-response of every interactive element that makes up the human-computer interaction. Define system states and error recovery protocols. Be a brand evangelist optimizing for digital interfaces. Respect standards but constantly push where new ideas will improve the design. Create look and feel of the interface through color, typeface, illustration, photography, and layout. Work with the team leadership and the tech team to ensure timely delivery and alignment with product strategy. Generate graphic design specifications for fonts, color, and layout and deliver graphical assets required to build interfaces across multiple digital platforms. Implements the mechanical aspects of a conceptual design for development, testing, and deployment.

You’re a person who (required skills):

  • 5+ years of design experience with a dazzling portfolio of designs.

  • 2+ years of work experience as a senior designer.

  • Expert in user-centered design methodologies and rapid ideation processes like Lean UX, Design Sprints, and Fail-Fast.

  • Expert in designing for responsive web and mobile apps.

  • Expert in multi-channel industry standards and best practices.

  • Expert with Adobe products (Illustrator, Photoshop, InDesign, After Effects).

  • Expert with InVision, Sketch, and Axure.

  • Potential future travel up to 20% of time.

And you are a person who:

  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on achieving results.

  • Collaborates effectively to get things done, building and nurturing strong relationships.

  • Is exceptional at problem-solving, issue resolution, and time management.

  • Demonstrates strong listening, communication, and presentation skills.

  • Is a continuous learner who adapts quickly and positively to change.

  • Embraces the opportunity to work side by side with other designers and partners in a studio context (not remote).

  • Is available to travel up to 20% of the time and is able to work weekends and/or extended hours as needed.

We’re a culture that:

  • Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

  • Believes diversity makes us stronger so we can reflect, connect to, and meet the diverse needs of our clients around the world.

  • Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience.

  • Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.

  • Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.


1st shift (United States of America)

Hours Per Week: 


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