Technical Repair Specialist (Medical Device Manufacturing)

Published
September 23, 2021
Location
Union City, CA
Category
Job Type

Description

This Jobot Job is hosted by: Emily Olinger
Are you a fit? Easy Apply now by clicking the "Apply on company site" button and sending us your resume.
Salary: $40,000 - $45,000 per year

A bit about us:

We are a medical device manufacturing team based in Union City, CA. We are looking for a Technical Repair Specialist to join the team! The Technical Repair Specialist is responsible for the repairs, maintenance, or any other technical product support related to our products.

Location: Union City, CA
Compensation: $19.00-$21.00 /hour + bonus

Why join us?

  • Full Medical, Vision, and Dental (PPO and HMO)
  • Bonus
  • 401k matching
  • FSA, Pet Insurance, Life Insurance, AD&D Insurance
  • PTO and all major holidays
  • 529 College Savings Plan
  • Discounts at partnered retailers (gym, phones, etc.)

Job Details

Day-to-day:

  • Acts as primary contact person with our customers and sales representatives to repair customers’ in-house equipment and provide technical product support.
  • Maintain inventory control of replacement parts (RP) inventory. Conduct inventory of RP stock at pre-determined schedule. Report status of inventory against pre-determined safety stock levels.
  • Perform, follow the internal repair process in SAP which includes but is not limited to creating/updating repair work orders, communicating and quoting of our customers, as well as shipments and billing of the same
  • Perform evaluation, warranty repair, and upgrading of customer products. In addition, all returned parts from the field, creating returned parts inventory repair and test returns.
  • Work to close tolerances using required gauges and inspection/testing knowledge.
  • Work from blueprints, drawings, sketches and verbal instructions.
  • Coordinate and administer the flow of technical services for each in-house repair service.
  • Develop, procure and follow up with customers, contracted field service, sales and production personnel over matters about parts orders, repair orders, technical information and field-dispatched repairs.
  • Assist in the investigation of product issues or service programs and may also develop and deliver service training.
  • Provides status reports to management as necessary and required. Complete documentation for variance reporting, ECNs, etc.

Qualifications:

  • Associate’s degree or higher in electrical, mechanical, applied science or related field
  • Any experience in a build-to-order technical product manufacturing company is a huge plus!
  • Ability to read technical drawings/schematics commonly developed in AutoCAD or other similar programs.
  • Ability to use computer applications such as Word, Excel, Outlook and CRM software (i.e. SAP).
  • Ability to use testing equipment such as: multi-meter, oscilloscope, torque wrench, soldering equipment, wire crimping tools.
  • Knowledge of shop practices, standard machines and materials.

Interested in hearing more? Easy Apply now by clicking the "Apply on company site" button.

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