Bishop Ranch Veterinary Center & Urgent Care is now accepting applications for a key role in our people-focused organization. Although our focus is always on pets’ well-being and comfort, it’s our people who make all the difference. Our doctors and staff are committed to the belief that pets deserve medical care as advanced as their owners receive, yet as personal as the friendship they provide us. Our mission is to continue to be the premier veterinary hospital in the San Ramon and Tri-Valley community. We are committed to high levels of customer service and ethical standards, and we are devoted to providing a caring environment that treats people and animals with dignity, compassion and respect. If you feel the same way we do and have clinical experience, this job might be just right for you!
Veterinary Technicians I assist doctors to provide exceptional quality care to patients. Technicians complete clinical procedures and attend to administrative details related to patient care. They have direct contact with doctors, patients, clients, and co-workers and work as part of a team in a fast-paced environment.
Technicians I work under the supervision of a Technician Lead and report to a department supervisor. The primary responsibilities for a Technician include assisting doctors with patients and assisting other technicians with duties. This work includes, but is not limited to:
- Placing of catheters.
- Understanding and administering oral and injectable medications (including Exotic Medicine).
- Providing IV fluid therapy, responsible for appropriate bolus and maintenance rates.
- Providing surgical assistance.
- Overseeing hospitalized patient care and monitoring.
- Providing emergency medicine and critical care, preparing for anticipated emergency situations as well as monitoring the special needs of critically ill patients.
- Answering medical questions for clients, preparing and performing discharges.
- Dental extractions as directed Dental extractions by doctor.
- Preparing and administering chemotherapy.
- Providing wound care, including suturing lacerations under supervision of doctor.
- Safely administering injectable and inhalation anesthetics.
- Maintaining and monitoring patients under anesthesia. Has the knowledge of ECG, pulse oximeter, thoracic and esophageal auscultation, and pulses. Under direct supervision and guidance of doctor.
- Taking precautions related to asepsis in preparing instruments, patients and self.
- Taking precautions related to procedures and risks involved with injectable and inhalation anesthetics.
- Performing clinical laboratory procedures such as heartworm test, urinalysis, and drawing blood for laboratory analysis. Preparing samples for shipment to laboratory. Performing other in-house tests such as parvovirus test, FELV/FIV test, and maintaining laboratory logbook.
- Producing diagnostic radiographs, including OFA films. Understanding and abiding by radiation safety protocols. Setting up the laprascope and endoscope machines.
- Giving outstanding patient care to hospitalized patients.
- Placing IV catheters, troubleshoot IV pumps and piggy back IV fluid bags.
- Measuring and knowing normal values for TPR.
- Applying bandages.
- Obtaining patient history and providing clients information regarding parasites, immunization, administration of medications, care of bandages and dental care.
- Performing subgingival scaling, dental polishing and radiography under supervision.
- Knowing the location of emergency boxes and recognizing medical emergencies such as shock, DIC, neurological, cardiovascular, and respiratory emergencies.
- Attending to doctor-assigned responsibilities: monitoring doctor schedule and anticipating their needs (daily and weekly), reading and following estimates, determining if pre-anesthetic blood work and IV catheterization are needed for procedures, presenting patients at daily medical rounds, calling owners for status reports as needed from past procedures or as doctor directed.
- Recognizing contagious diseases and providing appropriate patient care: Parvovirus, feline upper respiratory diseases, Leptospirosis, ringworm, kennel cough and distemper.
- Understanding euthanasia protocol and care of remains.
- Discussing estimates with clients and scheduling procedures and surgeries.
The following experience/education is required.
§ 1 year expreince in a veterinary setting or equivalent to final semester/term in veterinary courework
§ Strong interpersonal skills for interacting with doctors, co-workers and clients.
RVT lisence preferred but not required.
Candidates will be evaluated for these job-role competencies:
§ Ethics and Values, with demonstrated actions that consistently demonstrate those ethics and values.
§ Action Oriented, working with urgency, energy and enthusiasm and taking initiative to complete work.
§ Communication in receiving and delivering important information, both oral and written.
§ Customer Focus to meet the needs of internal and external customers.
§ Problem Solving to analyze a situation and produce quality solutions to meet desired objectives.
§ Functional/Technical Skills related to all aspects of people engagement, safety, and performance.
§ Nimble Learning to stretch self and continually develop.
§ Optimizing Work Processes to work in an organized fashion using prescribed practices.
§ Problem Solving to support clients, patients, doctors and co-workers.
§ Resilience to bounce back from disappointments and to handle challenging work situations.
§ Self-Awareness to invite and accept feedback and consider impact of words/actions on others.
Technicians I will be held accountable for handling the following tasks each day and will be trained to complete these tasks in alignment with BRVC processes, protocols, and ethics/values.
§ Patients are treated safely at all times. This includes caging pets, handling, stocking supplies, providing medical care, and recording of communications.
§ Works as a liaison between doctors and support staff for improved team wok and clear communication about care needs for each patient.
§ Maintains clear and open communication with doctors, other technicians, assistant technicians, staff, and clients.
§ Works independently on assigned tasks and remains calm to handle a variety of unexpected situations.
§ Is highly responsive to doctor, coworker, patient and client needs.
§ Observes patient appearance and behavior for signs of discomfort, illness, or other issues.
§ Logs vital information and communicates important information clearly and completely.
§ Consistently reports to work on time and with a positive attitude.
The nature of the Technician I role requires the following to complete work tasks:
§ On-site presence.
§ An ability to see, hear, and rapidly process what is occurring in the fast-paced work setting. Close vision is essential for completion of job duties.
§ Ability to use hands and fingers to handle and feel.
§ Ability to stand and walk for extended periods of time, to reach with arms and hands, to climb, and to balance, stoop, crouch, kneel, crawl, and bend repeatedly.
§ Ability to lift pets (25 lbs) and to team lift pets (55 lbs), to lift/stock heavy supplies, and to clean animal cages and restrain animals properly (to minimize risk of bites and scratches).
§ Must wear protective clothing at times and take precautions when treating animals with germicides or insecticides.
§ Strong communication skills in spoken English.
We are an Equal Opportunity / Affirmative Action employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us and let us know what you need.
Compensation, benefits, and schedule:
- Nights and weekends
- 8hr or 10hr shifts
- Part time or Full time
- Employee pet discount
- Sick pay accrual
*The following benefits are available for full time employees
- Vacation pay accrual