Content Designer / UX Writer

ATR International
October 19, 2021
San Francisco, CA
Job Type


UX Writer / Content Designer

Contract to Perm

San Francisco or Charlotte.

 Supporting all lines of business in a large financial institution

 Supporting authentication

 Collaborating with XD product designers, content designers, design program managers, and researchers on multi-device experiences for online and mobile banking, financial education, product information, tools, and applications

 Framing customer problems, understanding business goals, and generating creative solutions

 Writing and editing copy – you make every word count

 Creating content strategies that meet customer needs and business goals 

 Clearly articulating the rationale behind your recommendations, reflecting brand standards, content design best practices, and competitive research

 Partnering with product managers, project managers, developers, business analysts, legal/compliance, and stakeholders across the organization

 Ensuring your content is accessible

 Performing light interaction design as needed

6 Verticals:

 Conceptual Design – building the perfect app

 Redesigning the mobile app

 Global- what does the app look like

 Financial health- credit options and money monitoring

 Payments enhancing

 Lending and services accounts

Desired Qualifications:

 Experience with information architecture; interaction design experience is a plus

 Content Management Systems (CMS) experience

 Experience with PowerPoint

 Expert skills in design collaboration tools (Freehand, InVision, Figma)

 Demonstrated ability to persuade partners and diplomatically resolve conflict

 Experience leading cross-functional teams

 Experience developing and owning digital editorial standards and guidelines

 Deep familiarity with user-centered design principles

 Experience developing and implementing content strategies for large sites or large sections of sites

 Experience with mobile content design

Samples/Portfolios are required for consideration

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