Ref ID: 00470-0011876840
Classification: Customer Service Representative
Compensation: $16.15 to $17.00 hourly
Concord client is looking for an Outbound customer service representative. This position would train M- F, 8am-4:30pm. The normal hours of this position will be 9:30am-6pm on a rotation schedule of M-F and then Sunday- Thursday. This customer service representative role is ONSITE.
The outbound customer service representative position consists of:
- Outbound phone calls; regarding technical support, billing and or customer service.
- Mail correspondence/ Postage / Printing
- Email correspondence
- Live chats with customers
- Following up on voicemails and callback requests.
- Other miscellaneous tasks
Requirements for this customer service representative:
-Previous office experience
-Must type at least 30 WPM
-excellent customer service skills
If you are interested in this position, apply today.