Customer Service

Robert Half
July 4, 2021
Concord, CA
Job Type


Ref ID: 00470-0011876840

Classification: Customer Service Representative

Compensation: $16.15 to $17.00 hourly

Concord client is looking for an Outbound customer service representative. This position would train M- F, 8am-4:30pm. The normal hours of this position will be 9:30am-6pm on a rotation schedule of M-F and then Sunday- Thursday. This customer service representative role is ONSITE.

The outbound customer service representative position consists of:

- Outbound phone calls; regarding technical support, billing and or customer service.

- Mail correspondence/ Postage / Printing

- Email correspondence

- Live chats with customers

- Following up on voicemails and callback requests.

- Other miscellaneous tasks

Requirements for this customer service representative:

-Previous office experience

-Must type at least 30 WPM

-excellent customer service skills

If you are interested in this position, apply today.

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