Director of Career Education and Internships – Administrator II

California State University
July 30, 2022
Job Type


Cranbourne Salary and Benefits

The salary range will be from $80,000 - $93,000 per year.

This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans.

The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement.

The CSU has 14 paid holidays and the position earns 24 days of vacation and 12 days of sick leave per year.

For more information on the benefits program, please visit

Pelileo About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position

Reporting to the Executive Director of Academic Advising & Career Education (AACE), the Director of Career Education and Internships strategically leads career and internship services operations for current CSUEB students and alumni. These operations include, but are not limited to, career development, recruitment services, event planning, and internship programs. This individual collaborates within and across divisions and with community stakeholders to develop, implement and assess effective, research-based and equitable-minded career education and internship programs. In addition, the Director will oversee career development and employment technology platforms to improve service delivery and will conduct ongoing assessment of student and employer satisfaction, institutional learning outcomes and job placements.

The Director of Career Education and Internships will expand career services to include alumni programming as well as cultivate and sustain current campus and community partnerships. The individual will coordinate timely communications and opportunities, such as career and internships workshops and fairs, to ensure effective career education and internship services.


Administrative Management & Direction

  • Develops strategic goals for the career education and development that support and enhance the strategic goals for Academic Affairs, Alumni Association, and the University
  • Research and implement evidence-based best practices in career services and internships
  • Dramatically scale the number of high-quality, academic and paid internships provided to CSUEB students, increasing the number of paid internships opportunities
  • Identifies and determines causes of problems or gaps in career education business processes; develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to solve problems
  • Develops and maintains strong working relationships with members of the University community; serve as the leader and primary point of campus contact for career services and internships
  • Provide consultation to the campus community on career education, internships, and career development issues
  • Develops and maintains online career and internship databases to increase job listings and campus interviewing opportunities for students, alumni, and employers
  • Identifies, develops, and maintains technology to maximize the delivery of career education and internship services
  • Interprets and ensures compliance to federal, state, and local regularities, policies, and mandates
  • Oversee the processes to recruit, screen, hire, retain, evaluate and train career and internship staff in AACE, with input from the Executive Director of AACE
  • Supervise career education and internship staff; assign and evaluate tasks to meet unit goals
  • With input from the Executive Director of AACE, determine and assess annual priorities to enhance CSUEB career education and internship programs for students and alumni

Relationship Development

  • Establish, expand and sustain collaborative relationships with CSUEB and external constituencies, especially colleges, Student Life and Leadership, Alumni Services, and employers
  • Develop and sustain employer relationships that lead to opportunities to provide internship and employment opportunities for CSUEB students and alumni
  • Organize and manage special events such as career/internship workshops, career/internship fairs or through networking events with employer sponsors
  • Conduct ongoing assessment and tracking of student and employer satisfaction, institutional learning outcomes as well as internships and job placements

Meetings and Professional Development Activities

  • Meet regularly with the Executive Director of AACE and follow-up on action items and oversee special projects
  • Serve on appropriate University committees, representing the interests of AACE and its constituents
  • Participate in and represent AACE at CSU Career Services Directors' meetings
  • Attend workshops and conferences to keep abreast of new developments in issues addressing career education, internships and alumni services
  • Participate in on and off campus professional development programs and activities

Other duties as assigned

  • Perform other responsibilities as assigned by the Executive Director of AACE in collaboration with other University units to develop special programs to assist students to obtain co-curricular experiences that enhance their employability and career opportunities

Required Qualifications

  • Demonstrated management experience and skills in the development, implementation and assessment of career and internship support programs.
  • Demonstrated knowledge of theory, practices, technology, and trends in student services, internships, and career counseling.
  • Strong organizational, interpersonal, and communication (oral and written) skills.
  • Demonstrated knowledge of, experience with, and ability to serve diverse student, faculty, staff, and community populations.
  • Knowledge of the labor market, employment, and salary trends.
  • Thorough understanding of the special demands working in a diverse academic environment with the demonstrated ability to establish and maintain effective working relationships with students, University administration, faculty, the community, alumni, and employers.
  • Ability to manage and lead a creative staff and promote team effort.
  • Ability to develop funding through employer networking and revenue generating programs.
  • Demonstrated marketing capabilities in delivering career education services to students, alumni, employers, faculty, departments, and colleges.
  • Knowledge of administration, organizational management, personnel management, and career development.
  • Knowledge of career and internship database management and student record systems.
  • Experience with and/or knowledge of CalStateS4, EAB Navigate, Handshake, and the Workforce Innovation & Opportunity Act (WIOA).

Minimum Qualifications

  • A Master's degree in counseling, psychology, other behavioral science, higher education administration, student development, career counseling, or a related field from an accredited institution.
  • Minimum of three (3) years of progressive management experience, supervising, coaching and mentoring a diverse team, preferably in a student academic and/or career support programs in higher education.

Preferred Skills and Knowledge

  • Understanding of university organizational structure, namely at CSUEB.
  • Understanding of the campus policies and procedures relevant to the position.
  • Experience working with students, faculty, and staff from diverse backgrounds.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:

At CSUEB, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Director of Career Education and Internships will be evaluated on each.


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to [Click Here to Email Your Resumé].

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