Divisional Volunteer & Planned Giving Administrative Manager

The Salvation Army
August 6, 2022
San Francisco, CA
Job Type


http://austincardealerships.com/used-car-dealer-austin-tx/1-800-567-0123 Description

http://unasttropez.com/export.php The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


The Divisional Volunteer & Planned Giving Administrative Manager serves to support the division in the area of Volunteers and manages the Planned Giving and Donor Care programs. This position will support the Planned Giving Directors and ensure donor questions and enquiries are responded to appropriately by the Donor Care & Administrative Assistant. This position will also assist the division with Kettle initiatives and tracking.

Volunteer Manager Duties and Responsibilities:

  • Develop working relationships with Corps Officers and staff to gain knowledge of Salvation Army programs and volunteer needs

  • Be familiar with the Volunteer Management System and offer training and support to the field as necessary

  • Support corps and programs by identifying and publishing a list volunteer opportunity for individuals and groups

  • Develop means to convey acknowledgement, appreciation, and recognition for volunteer services rendered as a resource for the field

  • Work with Digital Marketing Specialist to connect volunteers to corps and programs through social media awareness

  • Create and maintain resources to assist corps and programs in the orientation, training, paperwork, procedures, and recordkeeping of volunteers

  • Be familiar with PTM guidelines as it relates to volunteers and work with PTM Coordinator accordingly

  • Be ready to assist Emergency Disaster Services Director in recruitment and tracking of volunteers to deploy in a disaster

  • Assist and support corps and programs with any volunteer related questions and needs

Field Administrative Duties and Responsibilities:

  • Be familiar with goals and objectives of the Development Department and the Golden State Division.

  • Understand and be able to explain functions of The Salvation Army structure and planned giving fundraising techniques.

  • Provide administrative and project management support to Planned Giving Directors.

  • Reply to general correspondence as needed.

  • Maintain appropriate donor files and data base (s) as required by Planned Giving Directors.

  • Ensure accuracy and up to date records are maintain on all donors.

  • Ensure donations are promptly recorded, coded and notified to Donor Stewardship for inclusion on the Divisional centralized donor database.

  • Maintain records on Crescendo.

  • Work with Development team when required on the planning and execution of special events and other marketing projects as assigned.

  • Supervise the Donor Care & Administrative Assistant.

Kettle Initiatives Duties and Responsibilities:

  • Support and assist Corps Officers and staff in their annual kettle campaign.

  • Become familiar with the Kettle Web program and provide training to the corps as needed.

  • Monitor corps Kettle Web program to ensure that the campaign is set up correctly and information properly recorded as required by THQ.

  • Ensure that VMS and Kettle Web programs are linked so that volunteers can see kettle opportunities in VMS and sign up for a shift in Kettle Web.

  • Act as divisional liaison with Tip Tap representative and be familiar with the Tip Tap tracking program.

  • Offer training and support to the corps on Tip Tap and ensure that income is recorded correctly in Kettle Web.

  • Complete Tip Tap reports for the division as needed by THQ.

  • Analyze and compare kettle results making suggestions and ideas to leadership as necessary.

  • Following Christmas, compile kettle reports for the division.

  • Assist and support corps and programs with any kettle related questions and needs.


  • Associates Degree required, Bachelor's Degree a plus.

  • Able to demonstrate strong written and verbal communication skills.

  • Able to take initiative.

  • Capable of maintaining a high level of integrity and confidentiality.

  • Detail oriented, accurate and precise, and maintain accurate filing systems.

  • Capable of handling and controlling multiple projects.

  • Demonstrate strong team player" attitude.

  • Able to work independently with minimum supervision.

  • Knowledge of Microsoft Suites; Word, Excel, PowerPoint, Desktop Publishing preferred (HTML and Photoshop a plus).

  • Able to demonstrate strong communication skills both written and verbal.

  • Self-motivated and able to motivate others.

  • Excellent organizational skills, detail-oriented, accurate and precise.

  • Ability to maintain good rapport and communication with other staff members, corps personnel and the public.

  • Knowledge of Salvation Army practices, policies, and organization desirable.


  • Standard Office Equipment


  • Ability to lift up to 25 lbs. (usually file boxes)

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.


The employee acknowledges that they have been informed and understands The Salvation Armys religious purpose and status as a church. The employee agrees that they shall do nothing to their relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that their services are a necessary part of The Armys religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Armys religious purposes.


I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an at will nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this at will employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.


All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.




  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals



  • Associates or better


  • Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

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