QA Manager, External Manufacturing

XGen Pharmaceuticals DJB
September 10, 2021
Atlanta, GA
Job Type


Job Title:

QA Manager, External Manufacturing



Supervisor Title:

Vice President of Quality Assurance

Revision Date:

August 27, 2021

  This position is responsible for providing day to day quality input and oversight for successful life cycle development and commercialization of generic pharmaceuticals at external manufacturing partners globally and ensuring that the operational business are in compliance with cGMP, Quality Agreements, regulatory standards and XGen DJB’s Quality Management System. The Manager, External Manufacturing, Quality Assurance, will act as the lead quality point of contact for assigned Projects.

  1. Supports XGen DJB’s Mission and Vision statement by adhering to the Code of Corporate Values and conforming to established performance expectations.
  2. Independently manage and provide quality oversite as well as lead daily quality related interaction and commercial production execution and/or product transfers with third parties and cross functional teams to assure:
    1. Quality and compliance related matters meet appropriate GMP and regulatory requirements
    2. Product is safe, pure and effective for distribution
    3. Compliance with cGMP’s, regulatory, compliance requirements, and contractual agreements by developing and revising necessary company policies and procedures to support management of third-party contract manufacturers and external partners
    4. High performance of third-party contract manufacturers by implementation of quality metrics and scorecard
  3. Supports XGen DJB’s Operations related to commercial product distribution and timely launch of new products by: 
    1. Serving as the Quality lead for technical transfer activities at external manufacturing partners
    2. Supporting manufacturing activities related to regulatory filings (i.e. on-site presence for engineering, validation, registration batch manufacturing, timely review and approval of documents, etc.)
    3. Representing the department and XGen DJB on cross-functional project teams and external business partner meetings
  1. Approving and releasing commercial product based on conformance to specifications, current Good Manufacturing Practices (cGMP's) requirements and /or contractual agreements
  2. Leading investigations associated with product non-conformances and deficiencies identified during inspections, manufacturing, and product complaints
  3. Certifying that all incidents, complaints, and investigations are properly documented
  4. Verifying corrective actions for prevention of reoccurrence are completed in a timely manner and are consistent with the stated corrective action
  5. Investigating and determining the need for field alerts or recalls of company products manufactured by third party contract manufacturers 
  6. Maintaining quality metrics and trending tools for ongoing supplier management and business reviews
  7. Reviewing and approving quality records/documentation from third parties, including but not limited to product and process change controls (e.g., master batch records, API, raw material, product specifications, analytical methods), stability and validation protocols/reports, quality incidents and investigation reports, quality agreements and technical transfer documentation
  8. Performing on-site visits during manufacturing/packaging of XGen DJB products and attend quality business reviews at external manufacturing partners to assess compliance with cGMPs and XGen DJB’s requirements
  9. Participating in Agency and XGen DJB inspections of external manufacturing partners to ensure successful inspection outcomes and maintain a constant state of inspection readiness at these sites
  10. Performing quality risk assessments and driving risk reduction improvement plans and remediation where necessary
  11. Driving quality compliance and performance metrics with external manufacturing partners and reporting metrics on a routine basis
    1. Developing and revising necessary company policies and procedures to support management of third-party contract manufacturers and external service providers 
  1. Performs other related duties as assigned or directed.

Education:   Bachelor’s Degree in science (Biology, Microbiology, Pharmacy, Chemistry, Chemical Engineering) at least 5 years of work experience in Quality Assurance within the pharmaceutical industry; 5 years of experience working with pharmaceutical Contract Manufacturing Organizations (CMOs) and contract service providers or working in a pharmaceutical manufacturing environment.


Training (licenses, programs, or certificates):   

ASQ Certified Auditor (desirable, not required)



Basic/Moderate/Proficient reading, writing, grammar, and mathematics skills 

Basic/Moderate/Proficient interpersonal relations and communication skills, including use of English language

Basic Moderate/Proficient computer skills including Microsoft Office, Microsoft Teams, electronic Quality Management system


Travel: 25% domestic and international travel required 

Other Skills

Quality Assurance and Quality Control; cGMP; Contract Manufacturing (CMO); domestic and foreign regulations governing GMP plant operations, ICH, QMS, Project management, Prioritization, Risk Management and Relationship Management.  Must display in-depth understanding of FDA trends, FDA and EU regulations and guidelines


Minimum:     5 years

Proficient:   15 years



Operate standard office equipment. 

Physical Requirements:

Possess sufficient manual dexterity to be able to bend, sit, stand and reach with hands and arms; Visual and auditory skills required, including close vision, peripheral vision, depth perception and ability to adjust focus and ability to speak and hear. The employee must regularly lift and/or move up to 10 pounds.

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