Technology Business Systems Associate- Release Management

Wells Fargo
Published
October 10, 2021
Location
San Francisco, CA
Category
Job Type

Description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Within EFT the Human Resource Information Technology (HRIT) team provides technology support for team member focused applications and processes, including payroll, benefits, learning and recruiting. 

We are seeking a Release Management Lead (Tech Bus Systems Associate) who will be part the HRIT Service Delivery and Recovery team responsible for Workday changes to production and participating in key Next HR Project (Product Delivery Model) to define all of the ongoing processes being performed in HR and HRIT.

Responsibilities include:

  • Help define release management for all HR products for NEXT HR
  • Manage risks and resolve issues that affect release scopes, schedules and quality
  • Lead release activities, including readiness reviews, milestone reviews and go/no-go reviews
  • Collaborate with the product team/scrum master and technology to facilitate communication between the various stakeholders
  • Communicate all key release plans, commitments and changes
  • Monitor progress to ensure application releases are delivered on time and meet or exceed expectation
  • Continually work towards making improvements in the release process
  • Maintain the release schedule for all HR products and ensure alignment across key partners and vendors
  • Establish and maintain a tenant/environment matrix for all HR products
  • Act as a lead between business, product team and technical resources to effectively provide release management support
  • Identify gaps in current release mgmt process and recommend changes to assure the product can be supported
  • Drives compliance through expertise of data accuracy, corporate policies and data security as related to the project
  • Lead release mgmt. project and proactively monitor & manage project schedules and deliverables
  • Establish governance to ensure all HR product groups adhere to release management standards
  • Leverage Jira platform to automate release process and track release changes and status updates

Required Qualifications

  • 5+ years of business systems analysis or design experience as demonstrated through work, military, or education
  • 2+ years of release management experience
  • 2+ years of change management experience
  • 2+ years of project management experience

Desired Qualifications

  • Knowledge and understanding of operation work flows/processes
  • Knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains
  • A BS/BA degree or higher
  • Agile experience
  • JIRA experience
  • 2+ years of ServiceNow experience
  • 3+ years of HR systems experience (e.g. PeopleSoft, Oracle, SAP, Workday)
  • Experience facilitating meetings with participants at various levels of experience in different lines of business
  • 2+ years of Workday experience

Street Address

NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
CA-SF-Financial District: 333 Market St - San Francisco, CA

Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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