Third Party Risk Management Program Lead

Wells Fargo
September 19, 2021
San Francisco, CA
Job Type


Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

Consumer Data and Engagement Platforms (CDEP) works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo’s customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

As part of the CDEP Business Process Excellence Organization, Third Party Risk Management (TPRM) is critical to ensure risks presented throughout the lifecycle of CDEP’s relationships with third parties that are identified, assessed, and controlled.

The TRPM Lead will report to the Risk Program Manager. The TPRM Program Lead will be accountable for ensuring that requirements for this program are understood, implemented and managed effectively and timely across CDEP. The enterprise TPRM program is complex, requires a significant amount of expertise and across-team education, coordination, and oversight. The Program Lead will need to establish an appropriate governance program, processes, and controls.

The TRPM Lead will be accountable for:

  • Partner with enterprise program owners and the CSBB Admin Office TPRM Lead to understand and implement program requirements.
  • Serve as the CDEP SME for the TPRM program, ensuring that CDEP develops maturity associated with third party risk, and understands and delivers timely on program requirements, inclusive of communicating and translating any program/policy changes for CDEP. 
  • Bring a strategic and operational approach to Third party management, establishing a consistent framework for managing CDEP’s required TPRM activities. Role partners with Third Party Ops risk and with Third Party Supplier management to establish regular reporting and monitoring routines.
  • Work with Engagement Managers (existing and new) to communicate changes, troubleshoot/escalate/resolve challenges, and ensure vendor management requirements and training are managed timely.
  • Serve as SME for MRs associated with Third Party risk.
  • Support Engagement Managers in Third Party lifecycle activities who are accountable for managing a third-party engagement in compliance with the Enterprise Third-Party Risk Management policy.
  • Monitor program deliverables for timely and accurate completion; develop and publish metrics, reporting/dashboards; escalate as necessary.

Location: Preferred work locations indicated in job posting. Open to considering other locations in the Wells Fargo footprint.

Salary range is determined by the location of the job.                                                    

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte:  Min: $91,700 Mid: $131,000 Max: $170,300
CA-SF-Financial District:  Min: $110,000 Mid: $157,200 Max: $204,400
MO-Saint Louis:  Min: $91,700 Mid: $131,000 Max: $170,300
IA-West Des Moines:  Min: $91,700 Mid: $131,000 Max: $170,300
MN-Minneapolis:  Min: $91,700 Mid: $131,000 Max: $170,300
NJ-North Brunswick:  Min: $110,000 Mid: $157,200 Max: $204,400
NY-New York:  Min: $110,000 Mid: $157,200 Max: $204,400
May be considered for a discretionary bonus.

Please Note: Depending on the volume of applications received, this job posting may be removed prior to the indicated close date.  If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo Bank.

Required Qualifications

  • 8+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience

Desired Qualifications

  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Ability to evaluate risks and the impact of decisions on an overall organization
  • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
  • Ability to influence across all organizational levels, particularly senior management
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to work effectively, as well as independently, in a team environment
  • Advanced Microsoft Office (Word, Excel, Outlook, and Access) skills
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • Ability to be flexible and adjust plans quickly to meet changing business needs
  • Experience using business knowledge and critical thinking skills to deliver upstream and downstream project impacts
  • Experience using data analysis to identify trends

Other Desired Qualifications

  • 8+ years of risk management (compliance or operational risk) experience
  • Experience in building and managing a Third Party Risk Management program
  • Strong analytical skills with high attention to detail and accuracy

Job Expectations

  • Ability to travel up to 20% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-West Des Moines: Min: $91,700 Mid: $131,000
CA-SF-Financial District: Min: $110,000 Mid: $157,200
NY-New York: Min: $110,000 Mid: $157,200
MN-Minneapolis: Min: $91,700 Mid: $131,000
NJ-North Brunswick: Min: $110,000 Mid: $157,200
NC-Charlotte: Min: $91,700 Mid: $131,000
MO-Saint Louis: Min: $91,700 Mid: $131,000


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

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